shipping

Shipping costs

Germany / Austria: free shipping from a purchase value of 30€
€9.90: EU1 (BE, CZE, DK, FR, HRV, IT, LU, NL)
€15.90: EU2 (SE, ES, NO, FIN, IRL, HU, SVN, SVK, GRC, POL, PT, ROU)
€50.00: Rest of the World (RoW)

Duty Tax

UK Customs will apply for values more than £135,00.
+ 12% UK import tax on purchase value
+ 20% VAT on top on total value
Purchase value <£135,00 no import tax applicable.
Taxes are to the local carrier.

Deliveries

Deliveries within 2-3 days

Payment terms

Shopify Payments
- Klarna (Pay Later)
- Visa + MasterCard credit cards
- Apple Pay
- Shop Pay
PayPal Express
Amazon Pay

    Confidentiality

    We appreciate your trust and use the utmost care and the highest security standards to protect your personal data. Your order, personal data and payment details will be treated confidentially.

    Ordering information

    Shipping and billing addresses can be specified separately.

    Returns

    Returns please:
    1- register here https://portal.kookoo.eu/
    2- send here:

    KooKoo GmbH
    Sterzingerstr. 4
    86165 Augsburg

     

    Revocation instructions

    Revocation form